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Do you possess this CRITICAL skill? Perhaps NO.

Do you possess this CRITICAL skill? Perhaps NO.

Today, Saturday, so my blog is about personal matters.

“Communication starts and prevents wars nowadays.” French political consultant, Jacques Seguela

Ajit Pawar, ex-Minister in Govt of Maharashtra, in his recent meeting with party workers, advised them to speak cautiously as he accepted that he has lost everything because of his bad communication.

During the recent Mathura incidence, the way MP of Mathura, Hema Malini responded initially to a journalist was just short of pathetic.

UPA minister and prominent lawyer Kapil Sibal accepted that UPA had failed to communicate its achievements.

The communication between, otherwise prolific communicator, another UPA minister Shashi Tharoor and Lalit Modi on Twitter had cost the Minister his ministership.

We now see the difference between the communications styles of our present verses the ex-prime ministers. Communication can win elections and can make you the world leaders. Many world leaders lack clear communication skills and therefore, those who can do it better will immediately attract attention. Some of the Indians think our PM talks too much. For them, knowing the role of a leader is important;

“Developing excellent communication skills is absolutely essential to effective leadership. The leader must be able to share knowledge and ideas to transmit a sense of urgency and enthusiasm to others. If a leader can’t get a message across clearly and motivate others to act on it, then having a message doesn’t even matter.”

— Gilbert Amelio, President and CEO of National Semiconductor Corp.

Bad communication is not the monopoly of mere politicians, Dr. James Merlino in his book ‘Service Fanatics’ writes:

“Effective physician communication is a critical component of patient experience…. Most physicians believe they are excellent at patient communication, but the data suggest otherwise. Like a new medical treatment or surgical skills, effective communication skills can be taught, require practice and matter of proficiency.”

We can see that degrees or status don’t guarantee better communication skills. This is applicable to every profession.

What to talk, how to talk and how much to talk is an (important) art, a skill which everyone must master as what we do the whole life is communication.

We know the cases of broken marriages around us due to lack of communication and broken children/parents’ relationship due to inadequate communication. This is beautifully worded by George Bernard Shaw:

”The single biggest problem in communication is the illusion that it has taken place.”

Many times HOW matters more than the WHAT. WHAT demonstrates your thinking and IQ and HOW demonstrates your attitude and temperament and even deficiency.

I can’t resist writing what Mark Twain had said about WHAT:

“It is better to keep your mouth closed and let people think you are a fool than to open it and remove all doubt.”  Mark Twain.

Tim Ferris is a well-known author and podcaster. He in his own podcast he answered a question asked by one of his listeners.  The question was what would he major in if he goes to the school again?

His answer was: Obsession and communication

Recently, many boards’ results are announced. Hope students while selecting the degrees they wish to pursue focus also on communication skills before they complete the graduation. They will soon realise in real life communication skills precede every other skill.

Sunil Gandhi
Sunil Gandhi

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