Welcome to commence the new financial year with the brand new thinking. Let customer experience index and employee happiness index become the part of the Annual Report and see the transformation of business performance.
I am happy to invite readers to download two of my ebooks from Amazon. It can be downloaded on Kindle App or Kindle device. Free download ends on 4th April 2016.
This is a story about a women CEO and her passion for workplace happiness. The book has received praise from readers and industry practitioners.
The book is praised by;
“A great read that can be finished in one sitting..”
Ritesh Agarwal, Founder and CEO, OYO Rooms
“…What a wonderful read, I couldn’t stop! So inspiring…”
Richa Anirudh, TV, Radio Journalist, Host – Zindagi Live
“…An interesting and remarkable story….”
Prof. Anupam Sibal, Group Medical Director, Apollo Hospitals Group
“…It is contemporary, insightful and makes you think…“
Ninad Karpe, Managing Director & CEO, Aptech Limited
Social Media is ruling our world. The spread of social media is so fast and widespread that customer experience NOW is not only necessary to flourish the business but even for the survival of the business.
The book is praised by;
“The book is written in a simple to read and ready to execute format. I am sure, you will enjoy reading this book. And without wasting any time, you will start designing your organisations CX.”
Govind Shrikhande, Customer Care Associate & Managing Director, Shoppers Stop Limited
“This book is very apt and timely for Indian market. Especially for hospitals, customer experience is critical and the book tells almost A to Z of it.”
Joy Chakraborty, COO, Hinduja Hospital
“I am impressed with how simply Sunil Gandhi has explained one of the most important aspects of Customer Experience (CX). Citing Indian examples he drives home the point very clearly and I am sure readers will be able to embark on a CX improvement journey right way.”
Manan Choksi, Director, RE/MAX Gujarat, Director
Welcome to download, share this post so your friends and colleagues can also download the same. & Yes do post your reviews on Amazon. This will help other readers in their buying decisions. Customer (readers in this case) experience rules even the literary world.
The free offer will start from 12 noon on 1st and will continue till 12 noon on 5th April 2016.